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Res Global Engineering

  • Privacy Policy

  • Distance Selling Agreement

  • Cancellation, Return, and Delivery Terms

Privacy Policy

This Privacy Policy ("Policy") is entered into between [ResGlobal Engineering] ("Company") and [Username/Name] ("User") in accordance with the provisions set forth below.

1. Definitions

Personal Data: Any information relating to an identified or identifiable natural person.

Data Controller: The natural or legal person who determines the purposes and means of processing personal data and is responsible for the establishment and management of the data recording system.

Data Subject: The natural person whose personal data is processed.

Processing: Any operation or set of operations performed on personal data.

2. Collected Data and Processing Purposes

Contact Information: Contact information such as name, surname, email address, phone number, etc., may be processed to respond to user requests, provide information, and offer support services.

User Tracking Information: Information about the user's use of our website or applications may be processed to improve user experience and conduct statistical analysis.

Cookies: Cookies collected through our website or applications may be processed to personalize the user experience and enhance service quality.

3. Data Security

The Company takes necessary technical and organizational security measures to protect the personal data it collects against unauthorized access, loss, or theft.

4. Data Sharing

The Company does not share personal data with third parties without the user's consent. However, data may be shared in accordance with legal obligations, court orders, or official requests from authorities.

5. Data Subject Rights

The data subject may exercise their rights regarding personal data, including access, rectification, erasure, objection to processing, and data portability, by contacting the Company.

6. Changes and Updates

The Company reserves the right to update this Privacy Policy. The updated policy will be published on the Company's website or communicated to users.

7. Acceptance and Consent

The User acknowledges that they have read, understood, and accepted this Privacy Policy.

8. Contact Information

The following contact information can be used to communicate with the Company:

ResGlobal Engineering

Mevlana Neighborhood, 16-15 Street No:6/1 DoÄŸa Sitesi A1 Block Floor:1 No:1-2 Sivas / Turkey

+90346 225 5 225 / Ext. 370

info@resglobal.com.tr

Tax Office: Sivas / Turkey Kale V.D – 734 076 2603

This Privacy Policy shall enter into force upon mutual written agreement between the parties.

Privacy Policy
Distance Selling Agreement

Distance Selling Agreement

1. Parties

Seller:

ResGlobal Engineering

Mevlana Neighborhood, 16-15 Street No:6/1 DoÄŸa Sitesi A1 Block Floor:1 No:1-2 Sivas / Turkey

+90346 225 5 225 / Ext. 370

info@resglobal.com.tr

Tax Office: Kale V.D – 734 076 2603

Buyer: [Buyer's Name Surname] [Address] [Phone Number] [Email Address]

2. Subject

The subject of this agreement is to regulate the rights and obligations between the parties regarding the sale and delivery of the product or products specified by the seller to the buyer.

3. Description of Products

The Seller describes the product or products, quantity, and specifications as follows:

[Description of Products]

4. Price

The selling price of the products is determined based on the prices specified during the order. The Seller reserves the right to change prices.

5. Payment Method

The Buyer can make payment for the ordered products using one of the following payment methods:

Credit Card

Bank Transfer

Cash on Delivery (optional)

6. Delivery

The products will be shipped to the delivery address specified by the buyer within the specified period. The delivery time may vary depending on the product's stock status and shipping conditions.

7. Cancellation and Return

The Buyer has the right to return the purchased product or products within the legal period without stating any reason, starting from the delivery date. The return process and conditions are determined according to the seller's return policy.

8. Responsibilities

The Seller is responsible for delivering the products correctly and completely.

The Buyer acknowledges that the information provided during the order is accurate and up to date.

The parties agree to fully comply with the terms of the agreement.

9. Dispute Resolution

Turkish Republic laws shall apply to the resolution of disputes arising from this agreement. Istanbul Courts and Enforcement Offices have jurisdiction to resolve disputes.

10. Final Provisions

This agreement constitutes the written agreement between the parties and supersedes any oral or written agreements of the parties. Any amendments to this agreement require the written agreement of the parties.

11. Contact Information

Communication between the parties shall be conducted via the following addresses and contact information:

[Seller Company Name and Contact Information] [Buyer Contact Information]

This agreement shall enter into force upon the buyer placing the order and the seller accepting this order.

Cancellation, Return, and Delivery Terms

Cancellation, Return, and Delivery Terms

Cancellation and Return Policy

This Cancellation and Return Policy regulates the cancellation and return policy for products and services provided by [ResGlobal Engineering] ("Company").

1. Right to Cancel

The customer has the right to cancel the purchased product or service without specifying any reason before delivery. Cancellation requests should be communicated to our customer service department before the product or service is dispatched.

2. Right to Return

The customer has the right to return the delivered product or service within 14 days after delivery without specifying any reason. Return requests should be communicated to our customer service department provided that the product/products are unused and in their original packaging.

3. Return Process

Upon receiving a return request, our customer service department will provide necessary information. The customer must return the product/products with their original packaging. After verifying the condition of the returned products, the return process will be initiated.

4. Return Conditions

The product or service to be returned must be unused and undamaged.

Return requests must be communicated within 14 days after the product is received.

The original invoice or delivery document must be presented for the return process.

5. Exclusions from Cancellation and Return

Returns of products that have been used or damaged by the customer will not be accepted.

Returns of products that are not suitable for personal use or cannot be returned due to hygiene reasons will not be accepted.

6. Cancellation and Return Address

Cancellation and return requests should be submitted to our customer service department via the following contact information:

ResGlobal Engineering

Mevlana Neighborhood, 16-15 Street No:6/1 DoÄŸa Sitesi A1 Block Floor:1 No:1-2 Sivas / Turkey

+90346 225 5 225 / Ext. 370

info@resglobal.com.tr

Tax Office: Sivas / Turkey Kale V.D – 734 076 2603

7. Consequences of Cancellation and Return

Upon cancellation and return requests, various solution options such as refund or sending an alternative product will be offered to the customer.

This Cancellation and Return Policy is valid for products and services purchased by the customer and is considered a written agreement between the parties.

English Dial Line:

+903462255225 / Ext.370

Res Global Mühendislik Mimarlık Ltd. Åžti.

Sularbasi Mahallesi Imam Hatip Sokak Bina No:3  Muhendisler Is Merkezi Kat: 2  Daire No: 3

Sivas / TURKEY

Res Global Bilim & Üretim YerleÅŸkesi (Res Global Science & Production Campus)

Ahmet Turangazi OSB 2. Kisim, 18. Sokak No:12

Sivas / TURKEY

© 2014, Corporated by Res Global

2014 - 2024. All Rights Reserved

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Res Global Mühendislik & Mimarlık Ltd. Şti. (Responsible Engineering)
Res Global Mühendislik & Mimarlık Ltd. Şti. (Responsible Engineering)
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